These Terms and Conditions ("Agreement") are a legally binding agreement between you ("User" "you," or "your") and Trust Helpcare ("Company" "we," "us," or "our") governing your use of the telemedical application provided by the Company.
1.1. By downloading, installing, or using Trust HelpCare ("the App"), you agree to abide by these Terms and Conditions.
2.1. To use the App, you must be at least 18 years old or have the necessary legal capacity in your jurisdiction.
3.1. Trust HelpCare provides telemedicine services, connecting patients with healthcare providers via video, voice, or chat (“Consultations”).
4.1. The App does not provide medical advice. It is a platform to facilitate communication with healthcare professionals. Users should consult a licensed medical professional for medical advice or treatment.
5.1. Users must create an account to access the App. You are responsible for keeping your account information accurate and secure.
6.1. Our Privacy Policy governs the collection, use, and sharing of your personal information. By using the App, you consent to the practices outlined in the Privacy Policy.
7.1. Users agree not to engage in any behavior that violates applicable laws or infringes upon the rights of others.
8.1. Consultation fees, if applicable, will be clearly communicated to you prior to scheduling a Consultation. Payment is made upon acceptance of assignment by the health care provider.
8.2. The Company reserves the right to change pricing and payment terms at its discretion.
9.1. We reserve the right to terminate or suspend your account for any reason, including violating these Terms and Conditions.